Back to ProductsFood Delivery Platform

Your branded food delivery platform,
done right.

A complete end-to-end food delivery ecosystem — restaurant portal, customer app, rider app, AI dispatch, ML-ETA, and a promotions engine — all white-label ready.

21-day go-liveWhite-label ready3 dedicated appsWhatsApp ordering
Live Order Lifecycle
All systems live

Order Placed

App / Web

Restaurant Confirms

Auto / manual accept

Kitchen Prepares

Real-time prep timer

Rider Picks Up

GPS dispatched

Delivered

OTP / photo proof
Restaurant Portal
Customer App
Rider App
3 Apps
Restaurant · Customer · Rider
AI Dispatch
Smart Rider Assignment
ML-ETA
Accurate Delivery Predictions
21 Days
Go-Live Timeline
Key Features

Six features that power every food order.

From restaurant onboarding to doorstep delivery — every stakeholder covered, every stage automated.

01

Restaurant & Menu Management Portal

A full-featured web and app portal for restaurant owners — build menus with categories, variants, add-ons, and photos; manage operating hours, stock availability, and incoming orders from one screen.

Menu builderOrder dashboardKDS viewPrep timerOut-of-stock toggle
02

Customer App with Live Order Tracking

Customers browse restaurants, explore menus with dietary filters, and track their order live on a map — from kitchen confirmation to rider pick-up to doorstep arrival, with push updates at every step.

Live map trackingPush notificationsDietary filtersScheduled ordersReorder
03

Smart Delivery Partner Dispatch

The AI dispatch engine assigns the nearest available rider based on location, current load, and performance rating. It auto-batches nearby orders to maximise efficiency and reduce delivery cost.

AI assignmentAuto-batchingLoad balancingPerformance routing
04

Estimated Delivery Time Predictions

ML models factor in restaurant preparation time, rider transit distance, live traffic, and weather to generate accurate ETAs. The ETA is dynamically recalculated as the order progresses through each stage.

ML-based ETATraffic-awareDynamic recalculationPer-stage updates
05

Multi-payment: UPI, Card, Wallet & COD

Support every payment preference — UPI, credit/debit cards, digital wallets, and cash on delivery. Automated restaurant payouts, rider commissions, platform fee deductions, and GST invoicing built in.

UPI & cardsWalletsCODAuto payoutGST invoicing
06

Promotions, Offers & Loyalty Programs

Run first-order discounts, flash deals, buy-X-get-Y, coupon codes, and free delivery thresholds. Reward repeat customers through a tiered loyalty points system and referral program.

Flash dealsCoupon codesLoyalty pointsReferral rewardsMeal pass
Order Journey

Tap to order. Delivered at the door.

Step 1

Order Placed

App / Web

Step 2

Restaurant Confirms

Auto / manual accept

Step 3

Kitchen Prepares

Real-time prep timer

Step 4

Rider Picks Up

GPS dispatched

Step 5

Delivered

OTP / photo proof

Real-time Order Updates
ML-powered ETA
Live Map Tracking
AI Rider Dispatch
OTP / Photo POD
Platform Apps

Three purpose-built apps. One ecosystem.

Restaurant owners, customers, and delivery riders each get an app built precisely for their role.

Restaurant Portal

Web + App

Menu & Category Builder with Photos
Real-time Order Accept / Reject
Kitchen Display System (KDS) View
Preparation Time Management
Out-of-stock Item Toggle
Operating Hours & Holiday Mode
Discount & Promo Code Setup
Branch & Outlet Management
Sales Analytics & Revenue Reports
Customer Ratings & Review View
Tax Configuration & Invoice Export
Staff Role & Access Control

Customer App

iOS & Android

Discover Restaurants Nearby
Filter by Cuisine, Rating & Price
Dietary & Allergen Filters
Live Order Tracking on Map
Real-time Delivery ETA Updates
Scheduled & Future Orders
Reorder Favourites (One Tap)
Multiple Saved Addresses
In-app Support Chat
Loyalty Points & Referral Rewards
Dark Mode & Multi-language
Contactless Delivery Option

Rider App

iOS & Android

Online / Offline Toggle
Accept / Reject Delivery Requests
Optimised Route Navigation
Live Order Status Updates
Proof of Delivery (OTP / Photo)
Earnings Dashboard
Daily & Weekly Payout Tracker
Performance Score & Badges
Incentive & Bonus Alerts
Customer Call Masking
Batch Order Management
Trip History & Earnings Report
Promotions & Loyalty

Acquire, retain, and reward every customer.

A built-in promotions engine that handles every growth lever — from first-order acquisition to long-term loyalty.

First Order Discount

Acquire new customers with a guaranteed saving on their first order.

Flash Deals

Time-limited offers that create urgency and spike order volume during off-peak hours.

Coupon Codes

Merchant-specific or platform-wide codes distributed via SMS, email, or social media.

Loyalty Points

Customers earn points per order and redeem them for discounts or free deliveries.

Referral Program

Existing customers earn credit when they refer a friend who places their first order.

Subscription / Meal Pass

Monthly plans offering free delivery, extra discounts, and priority service for subscribers.

Analytics

Data that helps restaurants grow faster.

Every restaurant gets a real-time analytics dashboard that breaks down orders, revenue, best-sellers, and customer behaviour — so decisions are driven by data, not guesswork.

Revenue trend charts — daily, weekly, monthly
Top dishes ranked by volume and revenue
Customer retention and repeat order rate
Peak hour analysis for staff planning
Zone-wise delivery time and success rate
Rider performance per restaurant

Daily Orders & Revenue

Real-time sales dashboard with hourly breakdown

Best-selling Items

Top dishes by volume and revenue contribution

Customer Repeat Rate

Track returning customers and order frequency

Average Order Value

Monitor AOV trends and upsell performance

Cancellation Analysis

Identify cancellation reasons and reduce leakage

Zone-wise Delivery Stats

Delivery time and cost performance per area

More Capabilities

Everything else your food business needs.

Smart Push Notifications

Order updates, promos & re-engagement

Fraud & Refund Control

Flag suspicious orders, manage refunds

Scheduled Order Delivery

Pre-book meals for specific time slots

WhatsApp Order Booking

Order via chatbot, no app needed

Digital Invoicing & GST

Auto-generated bills for B2B & B2C orders

Zone & Area Management

Define delivery radius per restaurant

White-label Ready
Cloud-based Platform
Real-time Tracking
Secure & Reliable
Ready to Launch?

Your branded food delivery platform, live in 21 days.

For demo or more information