Back to ProductsFast Courier Delivery

Hyperlocal delivery, done right.

A complete courier platform with Customer App, Driver App, and Merchant Portal — plus WhatsApp booking, multi-payment, and an AI-powered dispatch engine.

21-day go-liveWhite-label readyiOS & Android appsWhatsApp booking

Platform Components

Three apps. One ecosystem.

Customer App

Book, track & rate — iOS & Android

Driver App

Navigate, deliver & earn — iOS & Android

Merchant Portal

Manage orders & catalog — Web

All systems live · Real-time sync across apps
3 Apps
Customer · Driver · Merchant
Instant
AI-powered Driver Matching
21 Days
Go-Live Timeline
99.9%
Platform Uptime

Six features that power every delivery.

From booking to delivery confirmation — every stakeholder covered, every step automated.

01

Customer App for iOS & Android

Intuitive booking with live driver tracking, order history, one-tap reorder, loyalty rewards, dark mode, and multi-language support — everything a customer needs to trust your brand.

Customer-facing
02

Driver App with Earnings & Navigation

Optimized turn-by-turn navigation, live earnings dashboard, shift management, performance score, and delivery task list — built for couriers to maximize efficiency and income.

Driver-facing
03

Merchant Portal for Store Management

Merchants manage their catalog, process incoming orders, schedule bulk pickups, view live delivery status, and access earnings reports — all from one dedicated web portal.

Merchant-facing
04

WhatsApp Conversational Order Booking

Customers place pickup and delivery requests directly via WhatsApp — no app download required. Chatbot confirms orders, shares live tracking links, and sends ETA updates.

No App Needed
05

Payment Gateway — UPI, Card & COD

Accept UPI, credit/debit cards, digital wallets, and cash on delivery. Automated driver payout, commission split, merchant settlement, and invoice generation — all built in.

Multi-modal Payments
06

Ratings & Reviews Feedback Loop

Customers and merchants rate each delivery. Driver performance scores power smart dispatch — top-rated drivers get priority orders, more earnings, and exclusive incentives.

Quality Engine

From order to delivery in minutes.

STEP 1

Order Placed

Customer places an order via app, WhatsApp, or merchant website. Parcel details, pickup address, and drop-off confirmed instantly.

App · WhatsApp · Web
STEP 2

Instant Driver Matching

Platform auto-assigns the nearest available driver based on proximity, vehicle type, current load, and performance rating.

AI-powered dispatch
STEP 3

Pickup & Transit

Driver navigates to pickup with real-time guidance. Customer and merchant track every move live. OTP-confirmed pickup ensures security.

Live GPS tracking
STEP 4

Delivery & POD

Driver delivers at the destination and captures photo or OTP-based Proof of Delivery. Customer notified instantly on completion.

Photo + OTP confirmation
STEP 5

Payment & Payout

Payment settled, commission auto-split, driver payout triggered, and merchant report updated — all without manual reconciliation.

Auto settlement

Three apps, built for every stakeholder.

Every role gets a purpose-built experience — not a one-size-fits-all tool.

Customer App

iOS & Android

Book Instant or Scheduled Delivery
Real-time GPS Driver Tracking
OTP Pickup & Delivery Confirmation
Multiple Saved Addresses
In-app Chat & Call Masking
Push & WhatsApp Notifications
Order History & One-tap Reorder
Loyalty Points & Referral Program
Fare Estimate Before Booking
Dark Mode & Multi-language
Live ETA with Traffic Updates
Rate & Review Every Delivery

Driver App

iOS & Android

Online / Offline Toggle
Live Order Requests (Accept / Reject)
Optimized Turn-by-turn Navigation
POD Capture — Photo & OTP
Real-time Earnings Dashboard
Daily & Weekly Payout Tracker
Performance Score & Badges
Break Mode & Shift Management
Customer Call Masking
Incentive & Bonus Alerts
Trip History & Route Replay
In-app Support Chat

Merchant Portal

Web Platform

Product Catalog & Menu Management
Incoming Order Live Dashboard
Bulk Pickup Scheduling
Live Delivery Status Tracking
Commission & Payout Reports
Customer Ratings & Feedback View
Promo, Discount & Offer Setup
Zone-based Delivery Settings
Invoice & Billing Management
Staff Role & Access Control
API Integration for Inventory
Business Analytics & Reports
WhatsApp Booking

Book a delivery without downloading any app.

Customers use the WhatsApp they already have. Your chatbot handles the full booking flow — pickup, drop, fare, and live tracking — conversationally.

Easy & Convenient
Instant Response
No App Download
Saves Time
Wide User Reach
Cost Effective

Ellan Courier

Typically replies instantly

Online
1
Message the business WhatsApp number
2
Share pickup address, drop address & parcel details
3
Bot confirms order & fare estimate instantly
4
Driver assigned — live tracking link sent
5
Delivery confirmed with OTP or photo

✓ Delivery confirmed. Driver on the way.

Every payment method. Automated settlement.

Accept payments the way your customers prefer — and pay drivers automatically, every day.

UPI

GPay, PhonePe, Paytm

Cards

Visa, Mastercard, Rupay

Cash on Delivery

COD with digital receipt

Wallets

Paytm, Amazon Pay & more

Auto Payout

Driver settlement daily

Invoicing

Auto-generated PDF bills

Instant UPI Collect

Zero friction at checkout. Customer pays in seconds.

Auto Driver Payout

Daily or weekly automated settlement to driver wallet.

Merchant Invoicing

Auto-generated PDF invoices and monthly billing reports.

Everything else your delivery business needs.

Geo-fencing

Define serviceable zones

Smart Notifications

SMS, push & WhatsApp

Delivery Scheduling

Same-day & next-day slots

Returns & Reverse Pickup

Streamlined reverse flow

Live Analytics

Orders, earnings, performance

Fraud & Safety Controls

OTP, photo POD, masking

Secure & Reliable
White-label Ready
Real-time Tracking
Cloud-based Platform
Ready to Launch?

Your branded courier platform, live in 21 days.

For demo or more information